Partial Tax Cost Offset

In today's shopping environment, you are also aware that purchased goods often incur additional taxes and fees.

However, we do not want these burdens to deter you from buying the products you like.

Therefore, we are very proud to tell you that we have launched a tax subsidy – we will share the tax burden with you in a practical way to support your shopping experience.

What is a tax subsidy?

Here, we need to explain in detail that our tax subsidy is a support policy for international orders.

For example, if your order may incur import duties, VAT, or other cross-border surcharges, we will apply a discount of up to 10% of the order amount.

The discount code will be automatically applied at checkout. This subsidy will not affect the fees charged by local customs or tax authorities. 

Instead, this is a portion of the cost we proactively absorb, based on logistics, operating, and promotional expenses, to help you offset the tax burdens commonly encountered in cross-border shopping.

Why do we provide this?

However, why do we offer this service? We need to clearly explain that the calculation methods for cross-border taxes and fees vary by country or region, and users often find it challenging to prepare and estimate them in advance. These include: import value-added tax, customs duties, customs clearance service fees, and special taxes and fees of certain countries.

From the user's perspective, to reduce shopping concerns caused by a lack of transparency around taxes and fees, we proactively offer partial subsidies, making it easier and more pleasant for international consumers to make purchase decisions. In turn, we offer free shipping.

This subsidy not only helps reduce the actual payment amount for orders but also makes the shopping experience fairer, more stable, and aligned with modern business standards of smoothness and transparency.

How do subsidies work?

  • Each new customer can use it twice.
  • We will provide an exclusive discount code. You only need to enter the discount code at checkout or when adding items to your cart to immediately enjoy a 10% subsidy.
  • The rules are simple and require no additional application or tax payment documentation.
  • The subsidy is available in most international regions, but may be restricted in some areas with special tax laws. The system will automatically notify you at checkout whether the subsidy is available.

Will subsidies affect the final tax rate?

Of course not!

Local customs and tax authorities determine taxes and fees. However, the Rivviv subsidy covers only part of the costs our brand incurs and does not affect the taxes or official fees.

Some countries may still charge VAT or customs duties upon arrival of the package, and you will need to pay in accordance with local regulations.

We will estimate taxes and fees within the scope of our system's support to ensure you see the most accurate cost Information possible before you make a purchase.

Who can use it?

Unless otherwise specified, all international users may use this service during the subsidy period.

No subscription required, no complicated rules – it can be used as soon as the subsidy is available.

Our Commitment

We are committed to providing Rivviv consumers worldwide with a trustworthy, transparent, stress-free, and enjoyable overseas shopping experience.

Making shopping accessible to everyone, and bringing quality products closer to you. Our tax subsidy policy is a key step toward fulfilling this commitment, helping international customers purchase their desired goods at more reasonable prices and reducing cross-border tax-related barriers to shopping.

Whether you are from Europe, America, Southeast Asia, the Middle East, Asia, or other regions, we will continue to optimize tax and fee support policies in the section below to make global shopping more straightforward, more transparent, and more user-friendly!